Your privacy matters to us. This policy explains clearly what information we collect, why we collect it, and how we protect it. We do not sell your data to third parties.

1. Who We Are

Swadeshi Car Rentals is a locally operated car rental and taxi service based in Hubli, Karnataka, India. We provide sedan, SUV, tempo traveller, and minibus rental services for local, outstation, airport, wedding, and corporate travel.

Business Name: Swadeshi Car Rentals
Address: 1st Floor, Giriraj House, Opp: NMR Scan Centre, Club Road, Hubli, Karnataka – 580029
Phone: +91 72860 51052
Email: hello@swadeshicarrentalshubli.com

2. Information We Collect

We collect information in the following ways:

  • Contact & Booking Details: When you call, WhatsApp, or fill out a form, we may collect your name, phone number, email address, pickup/drop location, and travel dates.
  • Usage Data: Our website automatically collects standard log data such as your IP address, browser type, pages visited, and time spent on the site (via Google Analytics or similar tools).
  • WhatsApp Messages: When you initiate a booking or enquiry via WhatsApp, the content of that conversation is stored on the WhatsApp platform per their privacy policy.
  • Cookies: Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings.

3. How We Use Your Information

We use the information collected solely for:

  • Confirming and managing your booking or enquiry
  • Sending trip confirmations or updates via call/WhatsApp/email
  • Improving our website and service quality
  • Responding to customer support requests
  • Sending occasional offers or promotions (only if you have opted in)

4. How We Share Your Information

We do not sell, trade, or rent your personal information to any third party. We may share limited information only in the following circumstances:

  • With Drivers: Your pickup location and contact number may be shared with the assigned driver to complete your booking.
  • With Service Providers: We may use third-party tools (e.g., Google Analytics, WhatsApp Business) that process data on our behalf under their own privacy policies.
  • Legal Requirements: We may disclose information if required by law or a valid government authority.

5. Data Storage & Security

Your personal data is stored securely and accessed only by authorised staff. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain customer booking information for up to 2 years for business records, after which it is securely deleted. You may request earlier deletion by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of promotional communications at any time

To exercise any of these rights, contact us at hello@swadeshicarrentalshubli.com or call +91 72860 51052.

8. Third-Party Links

Our website may contain links to external platforms such as Google Maps, Instagram, or Facebook. We are not responsible for the privacy practices of these third-party websites and encourage you to review their policies independently.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us, and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will always be available on this page with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: